Early Help Directory

This page contains useful contacts for advice and support.

Community Support

Food banks, general advice and support, befriending service, financial and debt advice along with support with a range of issues affecting families in the community:

  • Birmingham Children's Partnership Community Hub 0121 752 1860
  • Compass Support (Falcon Lodge) 0121 329 2055
  • St James Church Hope Helpline 07483 829891
  • Our Place call helpline 0121 354 4080

Physical and Mental Health

Advice and support for health related issues including mental health and well-being:

  • NHS helpline call 111 or visit their website
  • Department for Education coronavirus helpline 0800 046 8687
  • Samaritans call helpline 116 123 or visit their website
  • MIND for better mental health helpline 0300 123 3393 or visit their website
  • Child and adolescent mental health contact PAUSE helpline 0300 300 0099 or visit their website


A list of helplines which offer advice and support on a range of issues affecting children and families:

  • Worried about the safety of a child? Contact The Children's Advice and Support Service helpline 0121 303 1888 out of hours 0121 675 4806
  • CHILDLINE call 0800 1111 or visit their website
  • NSPCC 0808 800 5000 or visit their website
  • TWR The Waiting Room has a wide range of community support services visit their website

Bereavement, Loss and Grief

Support for those coping with the loss of a loved one:

  • Cruse Bereavement Care helpline call 0121 687 8010 or visit their website
  • Winston's Wish helpline call 08088 020 021 or visit their website

Early Help Directory

The documents below have contact numbers, emails and web addresses for Early Help for children and families across the city. Even though these were initially produced as a result of Covid-19, they are useful resources in general: